Last updated: 6 August 2026
// INTRODUCTION
This Privacy Policy explains how PARSIQ TECHNOLOGIES PTE. LTD., a company incorporated in Singapore under Unique Entity Number (UEN) 202306664E, with its registered office at 178 Joo Chiat Road, #02-02, Singapore 427449, trading as Reactive Network ("Reactive Network", "we", "us"), collects, uses, discloses and protects personal data in connection with the website reactive.network and any subdomains that link to this Privacy Policy (together, the "Website").
For the purposes of applicable data protection law, PARSIQ TECHNOLOGIES PTE. LTD. is responsible for the personal data processing described in this Privacy Policy. A product, application or programme accessible through the Website may provide a separate privacy notice where additional processing takes place.
// PERSONAL DATA
Depending on how the user interacts with the Website, we may collect the following personal data:
  • contact and subscription data, such as an e-mail address, subscription status, the date and time of subscription or withdrawal, and marketing preferences;
  • communications data, such as the user's name, e-mail address and the content of messages, requests or other communications sent to us;
  • technical and usage data, such as IP address, browser and device information, operating system, referring page, pages viewed, approximate location derived from the IP address, timestamps, and security or diagnostic logs;
  • cookie and consent data, such as cookie identifiers, consent categories, consent status and a consent identifier;
  • analytics data, where the user has consented to analytics cookies, such as online identifiers and information about how the user interacts with the Website.
  • Web3 interaction data, where the Website enables a wallet connection or blockchain interaction, such as a public wallet address, blockchain network, transaction identifier and information about the interaction.
Public wallet addresses and blockchain transaction data are generally visible on public blockchains. Information recorded on a public blockchain may be permanent and may not be capable of alteration or deletion by us.
We do not ask users to provide wallet private keys, seed phrases or wallet passwords. Users should never disclose this information to us or to any person claiming to represent Reactive Network.
// PURPOSES AND LEGAL BASES FOR PROCESSING
We process personal data only where we have a lawful basis to do so. Depending on the circumstances, we process personal data for the following purposes:
  • to send newsletters and other communications requested by the user, based on the user's consent;
  • to respond to questions, requests and other communications, based on our legitimate interest in communicating with users and, where applicable, taking steps requested before entering into an agreement;
  • to operate, maintain, troubleshoot and secure the Website, based on our legitimate interests in providing a reliable and secure Website;
  • to understand the use and performance of the Website through analytics, where the user has given consent;
  • to record and manage cookie choices, to comply with applicable law and demonstrate the consent obtained;
  • to prevent fraud, misuse, security incidents and violations of our Terms of Use, based on our legitimate interests in protecting the Website, users and our rights;
  • to comply with legal and regulatory obligations and to establish, exercise or defend legal claims.
Where we rely on legitimate interests, we consider whether those interests are overridden by the user's rights and interests.
We do not use personal data collected through the Website for solely automated decision-making that produces legal or similarly significant effects on the user.
// DATA CONTROLLER
PARSIQ TECHNOLOGIES PTE. LTD. is the data controller responsible for the personal data processing described in this Privacy Policy.
Questions or requests regarding personal data protection may be submitted to:
  • E-mail: marketing@reactive.network
  • Registered office: 178 Joo Chiat Road, #02-02, Singapore 427449
// SHARING OF PERSONAL DATA
We may disclose personal data where necessary and in accordance with applicable law, including to:
  • service providers that support the operation of the Website, such as hosting, content-delivery, security, analytics, consent-management, communications and mailing-list providers;
  • professional advisers, such as lawyers, accountants, auditors and insurers;
  • competent authorities, courts or other persons where disclosure is required by law or is necessary to protect our rights, users or the public;
  • a prospective purchaser, investor or successor in connection with a merger, financing, reorganisation, sale of assets or similar corporate transaction, subject to appropriate confidentiality measures.
Service providers that process personal data on our behalf are required to process it in accordance with applicable contractual and legal requirements and to apply appropriate security measures. We do not sell or rent personal data.
// INTERNATIONAL TRANSFERS
Because we and our service providers operate internationally, personal data may be processed in countries outside Singapore and outside the user's country of residence, including countries that may provide a different level of data protection.
Where required by applicable law, we use recognised safeguards for international transfers, such as contractual protections, standard contractual clauses, adequacy decisions or another lawful transfer mechanism. Further information about applicable safeguards may be requested using the contact details below.
// DATA SECURITY
We use reasonable technical and organisational measures designed to protect personal data against accidental or unlawful loss, alteration, disclosure, access or destruction.
No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
// COOKIES AND SIMILAR TECHNOLOGIES
We use cookies and similar technologies as described in our Cookie Policy. Cookies that are not strictly necessary are used only after the user has given the required consent.
The user may change or withdraw cookie consent at any time through the "Cookie Preferences" link in the footer of the Website.
// USER RIGHTS
Subject to applicable law and any relevant limitations, the user may have the right to:
  • request access to personal data and information about its processing;
  • request correction of inaccurate or incomplete personal data;
  • request deletion of personal data;
  • request restriction of processing;
  • object to processing based on legitimate interests or to direct marketing;
  • receive personal data in a structured, commonly used and machine-readable format where the right to data portability applies;
  • withdraw consent at any time, without affecting the lawfulness of processing carried out before withdrawal;
  • lodge a complaint with a competent data protection authority.
Requests may be submitted to marketing@reactive.network. We may request information reasonably necessary to verify the identity of the person making the request.
We will respond without undue delay and within the period required by applicable law. Where the EU General Data Protection Regulation applies, this is normally within one month, subject to permitted extensions.
// PROVISION OF PERSONAL DATA
Providing personal data through the Website is generally voluntary. However, without certain information, we may not be able to provide a requested function.
For example, without an e-mail address, we cannot provide an e-mail subscription or respond to a request by e-mail.
// DATA RETENTION
We retain personal data only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to comply with legal obligations and to establish, exercise or defend legal claims.
In particular:
  • newsletter subscription data is retained until the user unsubscribes, after which limited information may be retained to record the opt-out and demonstrate compliance;
  • communications are retained for as long as necessary to address the request and for a reasonable period afterwards where needed for record-keeping or legal purposes;
  • analytics identifiers are retained in accordance with the periods described in the Cookie Policy and the applicable analytics settings;
  • consent and security records are retained for as long as reasonably necessary to demonstrate compliance, investigate incidents and protect the Website.
When personal data is no longer required, we delete or anonymise it unless its retention is required by law. Data recorded on a public blockchain is not controlled solely by us and may not be capable of deletion.
// SUBMITTING A COMPLAINT
A user who has concerns about our processing of personal data may contact us using the details below.
Depending on the applicable law, the user may also have the right to lodge a complaint with the Personal Data Protection Commission of Singapore or with a competent data protection authority in the user's country of residence, place of work or the place of an alleged infringement.
// CHILDREN
The Website is not intended for persons under 18 years of age. We do not knowingly collect personal data from children under 18.
If a parent or guardian believes that a child has provided personal data to us, they should contact us so that we can take appropriate action.
// THIRD-PARTY WEBSITES AND BLOCKCHAINS
The Website may contain links to third-party websites, applications, wallets, block explorers and other services. Their processing of personal data is governed by their own privacy notices, and we are not responsible for their privacy practices.
Public blockchains are decentralised systems that are not controlled by us. The publication and further processing of blockchain data may be carried out independently by network participants and third parties.
// CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy to reflect changes in our practices, the Website or applicable law.
The updated version takes effect when published on the Website, and the "Last updated" date will be revised accordingly. Where required by law, we will provide additional notice of material changes.